Opera singer’s day job: Saving students’ time, money

In the interest of highlighting the good work and innovations implemented by University of Alaska staff, we share this story from the UAA Green & Gold News about a staffer who found time and money savings for students through his work in the Office of the Registrar.

Story begins:

Bachelor of Music, Class of 2011
Curriculum and Publication Specialist, Office of the Registrar
Hometown: Eagle River, Alaska
Fun Fact: Michael plans to continue his music education at the graduate level.

Michael Smith sees a virtual river of schedule forms flowing through his office each day, about 30 to 40 of the online requests UAA’s departments use to add, delete and change classes the university offers each semester.

I AM UAA: Michael Smith

Smith processes those forms as part of his job with the Office of the Registrar, where he manages flow and review processes involved with curriculum in the University Catalog and in Banner, the UA System’s administrative software package.

The task of managing that virtual paperwork used to consume time—too much time, in Smith’s opinion.

Find out how Michael solved that problem by reading the full story here.


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